Class Bookings

Bookings are essential for confirmation of your slot and is done online via our ​Self-Service Portal​. Access to the portal is available only after receiving the invitation link from the studio.

Class Cancellations

Self cancellation via the portal is required at least 4 hours before commencement of the bookedclass, after which the session will be non refundable​.

Payments

Preferred method of payment is either via PayLah or PayNow.Cash or cheques payable to “Pilates Body Pte Ltd”

Refunds

Packages sold are strictly non refundable or transferable.Extensions may be granted on a case-by-case basis for medical or travel purposes.

Your First Visit

We recommend all new clients arrive 15 minutes early to familiarise themselves with the studio and tofill out the forms required. Please bring along any necessary medical scans and reports.

Attire

Comfortable and fitted sports clothing as the instructor will need to see your alignment. No shoesrequired. Non-slip socks are advised for safety!

Class Duration

All classes are 55 minutes unless otherwise stated. Please be punctual as classes will run on time.

Studio Etiquette

We ask clients to kindly wipe the equipment down with disinfectant provided at the end of each class.
As Pilates requires focused and undisrupted energy, we request that all mobile phones are switched off or turned to silent mode before entering the studio. Your cooperation is greatly appreciated.